Delete your account
In the app
- Open Roam and go to Settings.
- Choose Delete account and confirm.
What happens when you delete
Your account is disabled and its personal profile, login identities, sessions and owned content are removed through the deletion workflow. This includes saves, lists, visits, journal photos, imports, uploaded files, gallery stamps and friendships. A minimal inactive record retains only an internal account number, deletion time and the generic label “Deleted account”; it cannot restore your profile. Signing in again with the same Google or Apple account creates a fresh account, without old content.
Apple sign-in grant revocation is attempted separately; an encrypted revocation credential may be retained for retries for up to 30 days, then cleared, without preventing local deletion. Necessary safety or legal records, provider copies and backups have separate retention considerations. See the privacy policy.
Without the app
Email security@lifeatsocial.com with the subject “Delete my Roam account” from the email associated with the account. If you use Apple private relay or cannot access that email, explain that in your request so we can arrange identity verification. Do not send passwords, OTPs, identity tokens or signing credentials. You do not need to reinstall the app.
For grievances, contact Mr. S Surana at grievance.officer@lifeatsocial.com. Interact Group Private Limited, Bengaluru, Karnataka India, 560102.